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Forum Discussion

nomadshot's avatar
nomadshot
New member | Level 1

Can't remember exactly but I think around September of this year, I made a quick visit. Please help me. I kept all my files here. Files that I've been treasuring since 2008...

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 hours ago

If it was under a year they should be on the account still - what is www.dropbox.com/events showing?

If that is BLANK then one of two things has happened..... its either a brand new account and you accidentally created one instead of using a one you had OR it was over 12 months since you logged in and so your account has been wiped for inactivity. 

  • nomadshot's avatar
    nomadshot
    New member | Level 1
    4 hours ago

    It says "You added the app Dropbox" and then the date and time yesterday "22/11/2024 4:30pm".

    How come my account was wiped for inactivity without sending me any email notification? The most recent email I received was from yesterday saying "You've successfully reset your password" and "We noticed a new sign in to your account".

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