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Forum Discussion

dan63's avatar
dan63
New member | Level 2
4 years ago

lost files

hi    I think recently dropbox said they are downsizing the free space to 200 mb. and my previous files are all lost.  is it possible to recover them?
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  • Mark's avatar
    Mark
    4 years ago

    You need to look at the same place - www.dropbox.com/events or do a search for it on Dropbox and the computer. 

Taron's avatar
Taron
New member | Level 2

Hi , i lost my files , i can not find my files in my deleted folder , it is older than 1 month so... is it possible to get it back ?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi Taron 

 

I'm afraid not. If you were not a paid user at point of deletion you cannot recover past 30 days. 

  • Taron's avatar
    Taron
    New member | Level 2
    3 years ago

    can i or can i not get my files back older than 30 days? 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      If you are a FREE user then no, you cannot Taron 

       

      They are lost. 

      • Taron's avatar
        Taron
        New member | Level 2
        3 years ago
         

         I can certainly pay for a pro version if it would be possible to recover my files that are lost for more than 30 days?

        So This is possible?

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