You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Skyterra
2 years agoNew member | Level 2
Lost files - where can I find them?
My files just disappear, i was working in a document, and all the other files of my dropbox start to disappear, i can't find it in any place, i look on delete items and is empty. were can i find it?
Walter
Dropbox Staff
Hey there Skyterra, sorry to hear about your missing files.
Can you take a look at your events page and let me know what you find?
Uploads, edits, and deletions are normally logged there so it should be a good starting point.
Keep me posted!
Skyterra
2 years agoNew member | Level 2
- Skyterra2 years agoNew member | Level 2
appears like dropbox delte or move the files.
- Walter2 years agoDropbox Staff
Dropbox isn't really capable of deleting or moving files on its own Skyterra
Did you re-organize your folder structure recently perhaps?
Also, are you able to restore the files from the events page?
- Skyterra2 years agoNew member | Level 2
we don reorganice nothing, the only files that appears are the files that i were using at the moment that the other files start disappearing
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!