We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Sonjah's avatar
Sonjah
Explorer | Level 4
2 years ago

Lost audio file that I renamed

I renamed an audio file and now cannot access it. How do I recover it?
Organize
Restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Renaming shouldnt do that - have you refreshed the page etc. to look for it? 

 

Alternatively try going to www.dropbox.com/events and recovering it

Sonjah's avatar
Sonjah
Explorer | Level 4
2 years ago
Thank you. I was able to have it resent to me from originator but I would like to be able to rename my files. Do I have to include anything specific the new name or can I name it anything I want? Thanks for your help.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You can rename anything you want 🙂

     

    Just make sure if you do it on the website to leave the extension (i.e. bit after the fullstop). 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!