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Forum Discussion
Locked folder that can't be removed?
Hello Forum members, I have a folder that was sent to me by a client a couple of years ago that I can't remove from my Dropbox. The folder has a grey padlock on the bottom left corner and also an X ...
enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.
Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.
Jay
Dropbox Staff
Dropbox StaffHi ARGPVA, thanks for messaging today!
Are these files locked by the OS, and are you able to unlock in the Finder settings?
Could you forward a screenshot of the folders in Finder, and also what you see when you use ‘Get info’ on one of the folders.
Keep me posted!
Hi, thanks for the reponse. No they don't seem to be locked by the OS. When I open up info for the folder on Finder, I don't have the option of unlocking it.
- Jay
It looks like it is locked by the OS, given that there is a checkmark there under 'Locked'
Could you try the steps here to see if they help.
Unfortunately it's only on my desktop in the Dropbox folder, so I can't leave the folder online (no longer exists). I also can't move the folder to Trash on the Desktop because it's locked and won't allow me to.
- Jay
Thanks for the details, it sounds like you're experiencing the issue I've merged your thread into.
As this seems to be a Mac issue, could you try the steps provided by the other community members to see if this helps?
