We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

echenberg's avatar
echenberg
Explorer | Level 4
9 months ago

INFORMED MY 40000 FILE TO BE DELETED AND i GAVE NO SUCH ORDER

I was informed today that 40000 files were to be deleted at my request and I gave no such request.  Second, I login in but the page is totally unresponsive and there is no way that I click on anythin...
Delete
Restore
Security
echenberg's avatar
echenberg
Explorer | Level 4

nothing was moved.  The files seemed to be there but I am informed they will be deleted.  This another the problem to the dropbox webpage is totally unrepsonsive and I can not reach support to deal with this issue,  

 

this the notice I received

 

Hi Dean,

You recently deleted 38892 files from your Dropbox account. If you want these files back, you can still restore them until 2024-08-06. After that, they’ll be permanently deleted.

These are the files you deleted:

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

If they are there then they are fine - if you can see at www.dropbox.com/home all is OK. 

 

Deletion event emails can be caused by a move of files, or, a cut and paste depending upon things. Dont panic as long as they are at that page - once service issues are resolved you can check for sure 🙂

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!