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echenberg's avatar
echenberg
Explorer | Level 4
9 months ago

INFORMED MY 40000 FILE TO BE DELETED AND i GAVE NO SUCH ORDER

I was informed today that 40000 files were to be deleted at my request and I gave no such request.  Second, I login in but the page is totally unresponsive and there is no way that I click on anythin...
Delete
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Mark's avatar
Mark
Icon for Super User II rankSuper User II

Dropbox seems to be currently having some technical issues as per this thread. 

 

In terms of the deletion Dropbox cannot do it on its own - it can only do what somebody tells it to do. But, its possible that you just moved the files to another location? 

 

www.dropbox.com/events will help

echenberg's avatar
echenberg
Explorer | Level 4
9 months ago

nothing was moved.  The files seemed to be there but I am informed they will be deleted.  This another the problem to the dropbox webpage is totally unrepsonsive and I can not reach support to deal with this issue,  

 

this the notice I received

 

Hi Dean,

You recently deleted 38892 files from your Dropbox account. If you want these files back, you can still restore them until 2024-08-06. After that, they’ll be permanently deleted.

These are the files you deleted:

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago

    If they are there then they are fine - if you can see at www.dropbox.com/home all is OK. 

     

    Deletion event emails can be caused by a move of files, or, a cut and paste depending upon things. Dont panic as long as they are at that page - once service issues are resolved you can check for sure 🙂

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