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echenberg's avatar
echenberg
Explorer | Level 4
9 months ago

INFORMED MY 40000 FILE TO BE DELETED AND i GAVE NO SUCH ORDER

I was informed today that 40000 files were to be deleted at my request and I gave no such request.  Second, I login in but the page is totally unresponsive and there is no way that I click on anythin...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

Dropbox seems to be currently having some technical issues as per this thread. 

 

In terms of the deletion Dropbox cannot do it on its own - it can only do what somebody tells it to do. But, its possible that you just moved the files to another location? 

 

www.dropbox.com/events will help

  • echenberg's avatar
    echenberg
    Explorer | Level 4
    9 months ago

    nothing was moved.  The files seemed to be there but I am informed they will be deleted.  This another the problem to the dropbox webpage is totally unrepsonsive and I can not reach support to deal with this issue,  

     

    this the notice I received

     

    Hi Dean,

    You recently deleted 38892 files from your Dropbox account. If you want these files back, you can still restore them until 2024-08-06. After that, they’ll be permanently deleted.

    These are the files you deleted:

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      9 months ago

      If they are there then they are fine - if you can see at www.dropbox.com/home all is OK. 

       

      Deletion event emails can be caused by a move of files, or, a cut and paste depending upon things. Dont panic as long as they are at that page - once service issues are resolved you can check for sure 🙂

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