You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jabubin
6 years agoNew member | Level 2
Indexing... (forever)
Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check ...
- 6 years agoHi there, could you check to see which folder is still syncing? Is it a specific folder or filetypes? How large is the file?
- jabubin6 years agoNew member | Level 2
I have not, but as I was putting the files in my dropbox last night, I saw a notification in my system tray to that effect. It said that I ought to re-install Dropbox in order to fix the Dropbox icon, but when I looked after dinner, the notification seemed to be gone, and the problem it had referred to (the dropbox symbol not displaying properly) seemed not to exist. I'll try that now!
- jabubin6 years agoNew member | Level 2
An update --- I uninstalled, downloaded the latest version, and reinstalled it; it's back to indexing files. I think I had about 9000 files in my dropbox; it said "indexing 9000 files," then "indexing 8000 files," and so on, to 5000, and has been hanging out there for the last 25 minutes or so.
Thanks again!
- atccodex6 years agoSuper User alumni
I'd let it sit and see if it gets through. If not, maybe there is a file in there it is having issues with.
- jabubin6 years agoNew member | Level 2
Ok. I took a moment to check file names - I know for some of the footage I had saved it with the following file name style " -name of song- @ -venue- ," and so I went through and renamed all those files to eliminate the @ symbol, just in case that was causing a problem. Other than improper symbols in the file name, what should I look for that may be causing problems?
It's basically all pdfs, docs, and images (jpg, png, etc), with a few audio files, and now the footage.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!