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Forum Discussion
Nathan S.16
7 months agoExplorer | Level 4
I'm unable to rename a file after copying it from another sub-folder on my Mac.
Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolde...
Ben P.1
Helpful | Level 5
In terms of what happens: when I rename individual files I usually do it by selecting the file in the finder and pressing Return. Normally this opens the filename text box (wrong terminology but hopefully you know what I mean) with the filename selected and you can type in the new filename.
When the problem occurs, selecting a file and pressing Return does nothing.
Hannah
16 days agoDropbox Staff
Hey Ben P.1, sorry to hear about this and I totally understand the frustration stemming from this.
Instead of the process you're following, if you control-click the file and choose "rename", does it work?
- Ben P.116 days agoHelpful | Level 5
Sorry meant to include that: Rename File does not appear in the context menu, along with various other things.
I’ll try to take a screenshot of the context menu next time and post it here.
- Hannah16 days agoDropbox Staff
Thanks, Ben, that will be really helpful!
- Ben P.111 days agoHelpful | Level 5
Well I have three screenshots for you but the "attach" button here in this comment box - the paperclip icon - doesn't do anything, and if I try to drag & drop (jpg or png) I get a "File Not Allowed" so that's not off to a great start.
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