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Forum Discussion

Mayad's avatar
Mayad
New member | Level 2
7 months ago

I'm getting a deletion warning on the desktop app, after setting up Dropbox Backup

I elected to use Dropbox Back up. In the process of getting my files uploaded I received the following message": Remove "Ortiz, Vicente y Mariana Zavala Informacion Matrimonial, pg 3.jpg" and 736 o...
Computer Backup
Delete
Desktop
Dropbox Backup
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi Mayad, and thanks for posting this on our forum today. 

 

Can you clarify if you took any actions at all on your files, right before this message appeared on your screen? 

 

Are these files that are currently located within your local Dropbox folder? If yes, did you try to drag them to your "Downloads" folder, while Dropbox was still creating a backup? 

 

I’d also appreciate a screenshot of the actual message, to have a visual and further assist.

 

Finally, which computer folders did you set up the Dropbox Backup for?

 

Give me a nudge, when you’re ready.

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