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Explorer | Level 3

8 years ago

Solved

I want to remove a contact on my suggested sharing options.

I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails.

Delete

Rich
8 years ago
Unfortunately, you can't.

You can disconnect all third-party service contacts (which you say you don't use), but there's no way to edit the learned names or emails. All you can do is type them properly each time you need to share.

pfurbacher

New member | Level 2

7 years ago

This doesn't even come close to answering the question. In my case, it's not an error with the email address, but the supposed alias name that has somehow gotten associated with that ***correct*** email address. For instance (making up an alias and email address to protect the innocent, or not so innocent): when I enter "so.and.so@somewhere.org", DropBox insists that the alias is "Bart Barterson". I want to get rid of the alias because it's just plain wrong and I don't want to offend the recipient of sharing invitation email whose name is, in this made up case, "Betty". To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine! Grrrr!

Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via "Contact Us", but DropBox arrogantly won't fix this problem!

Rich

Super User II

6 years ago

pfurbacher wrote:
This doesn't even come close to answering the question.

It does. There is no way to remove or edit a single contact. You can either remove contacts added from connected services (as noted in my previous reply) or you can clear all manually added contacts.

https://help.dropbox.com/account/contacts#delete-manual

To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine!

Check your name and email address as they appear on your Account page and make sure they're correct.

https://www.dropbox.com/account/

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want to remove a contact on my suggested sharing options.","id":"message:267468","revisionNum":6,"repliesCount":5,"author":{"__ref":"User:user:472663"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:267468"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:267468"},"body@stripHtml({\"truncateLength\":200})":" I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails. ","body@stringLength":"170","rawBody":"

I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails.

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pfurbacher wrote:
This doesn't even come close to answering the question.

It does. There is no way to remove or edit a single contact. You can either remove contacts added from connected services (as noted in my previous reply) or you can clear all manually added contacts.

https://help.dropbox.com/account/contacts#delete-manual

To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine!

Check your name and email address as they appear on your Account page and make sure they're correct.

https://www.dropbox.com/account/

","body@stringLength":"1178","rawBody":"

wrote:
This doesn't even come close to answering the question.

It does. There is no way to remove or edit a single contact. You can either remove contacts added from connected services (as noted in my previous reply) or you can clear all manually added contacts.

https://help.dropbox.com/account/contacts#delete-manual

To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine!

Check your name and email address as they appear on your Account page and make sure they're correct.

https://www.dropbox.com/account/

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Unfortunately, you can't.

You can disconnect all third-party service contacts (which you say you don't use), but there's no way to edit the learned names or emails. All you can do is type them properly each time you need to share.

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Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via \"Contact Us\", but DropBox arrogantly won't fix this problem!
","body@stringLength":"981","rawBody":"This doesn't even come close to answering the question. In my case, it's not an error with the email address, but the supposed alias name that has somehow gotten associated with that ***correct*** email address. For instance (making up an alias and email address to protect the innocent, or not so innocent): when I enter \"so.and.so@somewhere.org\", DropBox insists that the alias is \"Bart Barterson\". I want to get rid of the alias because it's just plain wrong and I don't want to offend the recipient of sharing invitation email whose name is, in this made up case, \"Betty\". To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine! Grrrr!

Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via \"Contact Us\", but DropBox arrogantly won't fix this problem!
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