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Explorer | Level 3

8 years ago

Solved

I want to remove a contact on my suggested sharing options.

I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails.

Delete

Rich
3 years ago
riccardo1981 wrote:

At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?

Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).

What does this mean for our users and customers?

First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.

While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.

If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.

You will also find the most important FAQs regarding the next steps below.

pfurbacher

New member | Level 2

7 years ago

This doesn't even come close to answering the question. In my case, it's not an error with the email address, but the supposed alias name that has somehow gotten associated with that ***correct*** email address. For instance (making up an alias and email address to protect the innocent, or not so innocent): when I enter "so.and.so@somewhere.org", DropBox insists that the alias is "Bart Barterson". I want to get rid of the alias because it's just plain wrong and I don't want to offend the recipient of sharing invitation email whose name is, in this made up case, "Betty". To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine! Grrrr!

Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via "Contact Us", but DropBox arrogantly won't fix this problem!

CC201

Explorer | Level 4

6 years ago

Same problem. Dropbox changed an email from Rick to Rickpigsty @.....

This could cost me tens of thousands of dollars if it got out that way.

Has Dropbox been hacked? How come I can't change this somehow!!!!!

Rich
Super User II
6 years ago
CC201 wrote:

Dropbox changed an email from Rick to Rickpigsty @.....

Dropbox wouldn't have done that. Dropbox does not change email addresses that are associated with an account. Only you or someone with access to your account would have been able to make such a change.

And no, Dropbox has not been hacked, but that's not to say that your account hasn't been compromised by other means, such as a weak password or sharing a password with another compromised service.

You can easily update your email address on your Account page. WHile you're at it, if you believe your account has been compromised, then you should change your password and review the linked devices and web sessions that are active on your Security page.

About Delete, edit, and organize

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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want to remove a contact on my suggested sharing options.","id":"message:267468","revisionNum":6,"repliesCount":5,"author":{"__ref":"User:user:472663"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:267468"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:267468"},"body@stripHtml({\"truncateLength\":200})":" I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails. ","body@stringLength":"170","rawBody":"

I need to delete misspelled or old emails that populate when I begin to Share a folder. How do I clean my contact list? I do not let DB access any external emails.

","kudosSumWeight":1,"postTime":"2018-03-05T05:23:32.336-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Delete","text":"Delete","time":"2020-04-16T05:31:32.857-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Share","text":"Share","time":"2019-05-29T00:02:51.609-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:267468_6"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2765},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:267468":{"__typename":"Conversation","id":"conversation:267468","solved":true,"topic":{"__ref":"ForumTopicMessage:message:267468"},"lastPostingActivityTime":"2022-07-26T04:15:31.317-07:00","lastPostTime":"2019-05-17T15:54:48.495-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:267468":{"__typename":"ModerationData","id":"moderation_data:267468","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:267468_6":{"__typename":"Revision","id":"revision:267468_6","lastEditTime":"2022-07-26T04:15:31.317-07:00"},"ForumReplyMessage:message:345086":{"__typename":"ForumReplyMessage","id":"message:345086","conversation":{"__ref":"Conversation:conversation:267468"},"author":{"__ref":"User:user:1141167"},"revisionNum":1,"uid":345086,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"subject":"Re: I want to remove a contact on my suggested sharing options.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:345086"},"parent":{"__ref":"ForumReplyMessage:message:278518"},"body":"

Same problem. Dropbox changed an email from Rick to Rickpigsty @.....

This could cost me tens of thousands of dollars if it got out that way.

Has Dropbox been hacked? How come I can't change this somehow!!!!!

","body@stringLength":"233","rawBody":"

Same problem. Dropbox changed an email from Rick to Rickpigsty @.....

This could cost me tens of thousands of dollars if it got out that way.

Has Dropbox been hacked? How come I can't change this somehow!!!!!

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Unfortunately, you can't.

You can disconnect all third-party service contacts (which you say you don't use), but there's no way to edit the learned names or emails. All you can do is type them properly each time you need to share.

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Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via \"Contact Us\", but DropBox arrogantly won't fix this problem!
","body@stringLength":"981","rawBody":"This doesn't even come close to answering the question. In my case, it's not an error with the email address, but the supposed alias name that has somehow gotten associated with that ***correct*** email address. For instance (making up an alias and email address to protect the innocent, or not so innocent): when I enter \"so.and.so@somewhere.org\", DropBox insists that the alias is \"Bart Barterson\". I want to get rid of the alias because it's just plain wrong and I don't want to offend the recipient of sharing invitation email whose name is, in this made up case, \"Betty\". To make things worse, my own email address is somehow associated with an alias from someone else's email address, which is not even remotely close to mine! Grrrr!

Note that I have NEVER shared a contacts list from any service (not Google, Outlook, Yahoo), nor from my device!

I have complained about this before via \"Contact Us\", but DropBox arrogantly won't fix this problem!
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CC201 wrote:
\n
Dropbox changed an email from Rick to Rickpigsty @.....
\n

Dropbox wouldn't have done that. Dropbox does not change email addresses that are associated with an account. Only you or someone with access to your account would have been able to make such a change.

And no, Dropbox has not been hacked, but that's not to say that your account hasn't been compromised by other means, such as a weak password or sharing a password with another compromised service.

You can easily update your email address on your Account page. WHile you're at it, if you believe your account has been compromised, then you should change your password and review the linked devices and web sessions that are active on your Security page.

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Forum Discussion

I want to remove a contact on my suggested sharing options.

What does this mean for our users and customers?