You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I logged in today, and everything was gone.
I took over a Dropbox Account for another member at my work over 8 months ago. We use the Dropbox regularly. I logged in today and everything was gone. No files. No deleted files. Empty. I also notic...
Rich
Super User II
Super User II
SQ1 wrote:
Is it possible I signed up for a new account with the exact same credentials? Why can’t I access anything ?!
New account, yes. Same credentials, not unless the previous account no longer existed. Two accounts can't have the same email address.
What does your Events page show? If there's no activity, you're likely on a new account.
I don’t see where I even have access to an event log anymore. Where would this be located ?
- It says it’s a “new account”.
- Mark
SQ1 wrote:
It says it’s a “new account”.So that means one of two things happened.
EITHER somebody deleted the account and youve recreated it by logging in etc. OR you are logged on to the wrong account.
When you say 'took over' an account from somebody did you actually update the credentials on the Dropbox account to become yours? If not its highly possible that whoever had the email has deleted it - after all if its in their email they own the account.
- Update - it looks like when I signed in, I signed in with the wrong password and it created a new account. Tried to sign in with the correct password today and it says invalid. So I sent a reset link. The issue is I’m not getting any of the reset links.
To my knowledge I was the owner of the account and there are no other users. There are a few clients that collaborate on specific folders, but not the e tire Dropbox.
Credentials have stayed the same other than password change.
