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Forum Discussion
I keep seeing conflicted copies for my audio files, after using a third-party software.
Hi!
Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's...
Megan
Dropbox Staff
Dropbox StaffHey JoelBille, would you mind sending along a couple of screenshots, in order for us to have a visual too?
Can you specify what you want a screen shot of? Here's what the folder looks like after the conflicted copy has appeared. The text is smeared due to information under NDA. Notice the difference in file sizes, and time difference for one of them.
The main problem is not that the extra file is added, but that the original file is somehow broken by Dropbox. If i preview it before Dropbox has synked, it workes as expected. Then after a while, when the conflicted copy has appeared, the original file is not complete, as in the sound file being cut before the end, and also generally has a smaller file size.
Any more ideas? If not, I'll probably have to stop using dropbox. It's been great for years, but this issue makes it pretty much unusable for me.
My theory, which seems more and more likely, is that Dropbox starts uploading the file while it's still being written, which I consider a straight up bug. I'll probably have to leave dropbox if this is not fixed asap, I've had to disable syncing in order to work so i'ts pretty much useless right now.
I started discussing the topic in a different thread but since the dropbox team stopped answering there without providing any answers, I'm giving it a new attempt.
Since a few months back now, starting this summer, I'm getting "Confliced Copies" when exporting audio files from my software Logic Pro straight into a Dropbox folder. I've been doing that for years and years without any problem. It seems to have started with Dropbox latest update.
I can see the dropbox sync icon on the file as it appears in the finder folder, even though the file is still being written. The export process can take a couple of minutes. And when that is done, and after a few additional minutes, the original exported file is broken (cut too short, not containing the full audio file) and there's an extra file added with the file name extension "(Conflicted Copy for [Username] [Date])". Usually that file is complete, but not always.
I'm not using Dropbox on multiple places simultaneously, it's technically impossible to write these files at the same time from multiple locations even if I tried to.
Pausing syncing solves the problem, but takes away the point of using dropbox in the first place.
I've not updated any other software around the time this started.I'm about to quit dropbox completely and move to some other service, because right now I have to disable syncing to avoid dropbox corrupting my files.
So this is my last attempt att solving this. Any ideas?
On a macbook pro with Ventura 13.7.1- Jay
Hi JoelBille, I've merged your post to that thread to keep related topics together.
in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
