You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MultiKoopa
2 months agoHelpful | Level 7
I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. W...
- 2 months ago
full uninstall and reinstall fixed it. Thank you!
Megan
Dropbox Staff
Hi MultiKoopa, one more thing, please.
Would you mind clarifying the version of the Dropbox app that you're using along with your OS? I just want to make sure you're not using a beta version, that could be causing that behavior.
MultiKoopa
2 months agoHelpful | Level 7
Windows 11 Pro, version 23H2, OS build 22631.4460
Dropbox v212.4.5767
- Hannah2 months agoDropbox Staff
Hey MultiKoopa, if you just reinstall the Dropbox app, does the delete option still not work?
- MultiKoopa2 months agoHelpful | Level 7
full uninstall and reinstall fixed it. Thank you!
- T_theresa_A2 months agoCommunity Manager
Hi MultiKoopa I am glad to see that you got your issue successfully resolved using a reinstall.
By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩💻. If you're open to sharing, I’d love to hear how you use Dropbox daily and which features you rely on 🙌.
You never know, we might even be able to share tips to boost your productivity 💪.
Looking forward to hearing from you,
T 😸 (Dropbox Community Manager)
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