You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MultiKoopa
11 days agoHelpful | Level 7
I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. W...
- 8 days ago
full uninstall and reinstall fixed it. Thank you!
Rich
10 days agoSuper User II
MultiKoopa wrote:I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin.
What happens when you try?
The "delete for everyone" dialog shouldn't have any impact on the ability to permanently delete a file or folder in Explorer. I do it all the time and I also checked the box to never show that dialog again.
- MultiKoopa10 days agoHelpful | Level 7
Just... nothing. Here's a video:
removed
- Rich10 days agoSuper User II
MultiKoopa wrote:
Just... nothing.
Exit the Dropbox application from your system tray and try it again. If you get the same result, it's likely nothing to do with Dropbox.
- MultiKoopa10 days agoHelpful | Level 7
nope, works just fine to shift+delete a folder inside my Dropbox folder if the tray application/icon is closed. As soon as I open up the Dropbox app again, the problem returns. It's definitely the Dropbox app doing it.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!