You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

alex eben meyer's avatar
alex eben meyer
Explorer | Level 4
3 months ago

I can't rename a file I duplicated on Mac OS

i have seen this come up before, but haven't seen a fix. when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrati...
Delete
Desktop
Edit
Mac
  • Nancy's avatar
    Nancy
    3 months ago

    Glad to hear the behavior doesn’t persist, at least for now. If this resurfaces though in the future, feel free to let us know here and we can continue looking into this.

Douglas F.5's avatar
Douglas F.5
Explorer | Level 3

I already posted that Dropbox was synced, and the Dropbox version.

 

I had also quit and restarted the Dropbox app several times. The problem persists.

karenap's avatar
karenap
Explorer | Level 4
2 months ago

In case you haven't read the whole thread and until Dropbox actually fixes this bug, the only way I've found to make it normal again is to restart the computer. Such a hassle but (fingers crossed) it's fixed it for me – sometimes for weeks, sometimes for only days but it's still better than not being able to move or rename a file - such a hassle to workflow.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!