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Forum Discussion

WreckItTim1's avatar
WreckItTim1
Helpful | Level 7
2 months ago

I can't delete a large folder due to "1 item couldn’t be permanently deleted" error.

I get this error when trying to permanently delete a folder in my trash. I checked, as suggested in the other discussion about this, and the folder is not shared (this was the problem in the other di...
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  • WreckItTim1's avatar
    WreckItTim1
    2 months ago

    Thanks for the quick response! 
    After several attempts, and waiting for a couple of hours, it appears to have been permanently deleted. Maybe it just took some time to update, or something along those lines?

WreckItTim1's avatar
WreckItTim1
Helpful | Level 7

Thanks for the quick response! 
After several attempts, and waiting for a couple of hours, it appears to have been permanently deleted. Maybe it just took some time to update, or something along those lines?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

It’s possible! Due to the size of the folder, it could have taken longer to delete everything from our servers, but I’m glad all is settled now. 

I’ll be here, if you need something else.

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