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Forum Discussion
daveyp
7 months agoHelpful | Level 6
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want ...
Nancy
7 months agoDropbox Staff
Thanks for posting on the forum, daveyp.
To clarify, do you mean that you’re unable to create new folders/move them from your root Dropbox to another location both on the website and the desktop app?
Are you receiving any errors when trying to move them? If yes, feel free to send a screenshot, as well.
Let me know when you’ve got updates.
- daveyp7 months agoHelpful | Level 6
Hi Nancy,
In finder on a mac you cant created new folders on the root of the dropbox, not drag folders in or drag to move folders in to other folders.
On web you can make new folders on the root, but you still can't move them, only copy, oh and this requires the admin console I believe.
It's a huge step back for useability.
- daveyp3 months agoHelpful | Level 6
Hi Nancy,
Any Dropbox HQ on this yet? Because this filesystem is unfathomably **bleep**.
I just tried to rename a folder in finder and got asked my admin password, i put it in but got told i don't have permission because of the new file system and now it seems to have broken my syncing and unsynced 150gb of files, so you've lost me a days a work.
There's quite a few replies here from other users who are telling you that this system just does not work.
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