You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sharifdata's avatar
Sharifdata
New member | Level 2
9 months ago

How to recover permanently deleted files?

One of my folders was deleted permanently on mistake two days ago. How can I get it back?
Delete
Dropbox Family
Restore
LeonF's avatar
LeonF
Explorer | Level 4

Has anyone ever recovered files or folders you may have accidentally permanently deleted?
If so, how do you do it?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago
LeonF wrote:

Has anyone ever recovered files or folders you may have accidentally permanently deleted?
If so, how do you do it?

The only way I can think of is either via a backup OR a device connected to Dropbox which has not yet sync'd the deletion (maybe an infrequently used laptop?). 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 months ago
    Mark wrote:

    ... OR a device connected to Dropbox which has not yet sync'd the deletion (maybe an infrequently used laptop?). 

    Just make sure it's off-network when you turn it on, or Dropbox will immediately begin to sync.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!