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Forum Discussion

Hebephrene's avatar
Hebephrene
Explorer | Level 3
2 months ago

How to free up space from my hard drive?

The Harddrive on my Acer desktop is almost full so to free up space I am uploading redundant music files to One Drive. Then I am deleting them from the Hard drive but notice that this action is not c...
Delete
Desktop
Dropbox Basic
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi there Hebephrene - thanks for posting on our Community and sorry to hear you're having issues with this.

 

Are those files in your Dropbox folder or on another location on your computer?

 

If you'd like to make up hard drive space on your computer through Dropbox, you could use the selective sync feature or even the option to make your files online-only.

 

As for your account's plan, you can check it out in your account's settings. 

 

In any case, please let us know more and we will pick it up from there. 

  • Hebephrene's avatar
    Hebephrene
    Explorer | Level 3
    2 months ago

    Walter thank you for your response. I am going to try to make them online only but to answer your question these files are in my dropbox folder on my desktop and I have dumped them in the trash but that has not resulted in more drive space. Again, do I empty the trash to gain the space back I want? Best, Joel

    • Hebephrene's avatar
      Hebephrene
      Explorer | Level 3
      2 months ago

      Additionally, when I right click on a file in my dropbox folder I do not see an option for online only. There is a Dropbox choice but even when clicking on that there is no option to make a file available in the cloud only and not on my desktop. Thanks

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hey Hebephrene, can you please send us a screenshot of the options you see when right-clicking on a file in your Dropbox folder?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Definitely see where you're coming from but it'd help us get a visual on this too Hebephrene.

       

      Also, to add more info about the space and deleting content: you shouldn't need to empty the trash in order for the space to be available again. 

       

      Are you certain that it's your Dropbox content taking up space in your hard drive? 

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