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Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
5 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Delete
Desktop
Dropbox Vault
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Gabriel S.8's avatar
Gabriel S.8
Helpful | Level 6
5 years ago
Likewise, would like to be able to disable/delete the vault. If a user isn’t using Vault, having a locked empty “folder” in the folder list can be a source of confusion and slow down users’ workflow — when looking for a file, they have to enter a PIN just to confirm a folder is empty and that the file didn’t inadvertently find its way into the vault. And BTW — I think it’s bad UX to invite users to try the vault feature without warning them they won't be able to disable or delete the feature once they try it. Hoping the Dropbox app doesn’t now periodically pester me to enter a PIN for a feature I’m not using.
  • ethanSLC's avatar
    ethanSLC
    New member | Level 2
    4 years ago

    Just want to add another voice that finds this super annoying. In MacOS you can hide files via the terminal, so that helps at least on my system, but I still have this cluttering up the Dropbox web view. There definitely needs to be more/better user control over these new features. Please keep focus on your core product instead of adding a bunch of stuff that a lot of users don't need (or at least give us the ability to opt out of them). 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      Hi all; thanks for expressing your thoughts on this.

       

      I have good news for you as you can now delete the Vault -even after setting it up- by using the steps in the relevant Help Center article. 

       

      Thanks for using Dropbox!

      • charlieegan3's avatar
        charlieegan3
        Helpful | Level 6
        4 years ago

        Thanks for your reply Walter, this looks helpful but I can't seem to see the ... as the help article describes. I think this is the right page?

         

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