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epaez's avatar
epaez
New member | Level 2
6 years ago

How can I recover an unsaved file?

I forgot to save a word file while using Dropbox and I'm trying to recover that unsaved file. can anyone help me, please?
Restore
  • Walter's avatar
    Walter
    6 years ago

    Hey there epaez  - how are you today?

    Can you please let me know if you can see any edits of this file logged under your Events page? 

    Could you also check the file's version history to see if there were any edits saved in Dropbox recently?

    If these suggestions aren't helpful in your case, I'm afraid those files are nowhere to be recovered from (on our side at least). 

    Let me know what you find!

epaez's avatar
epaez
New member | Level 2

It is not under events page nor file's version history. 

Thank you for your time. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

It might worth checking with Microsoft Word's forum as well in this case (assuming that you were using Microsoft Word to edit the file in question) epaez! Depending on your device's OS and the Word's version as well, there might be something you could do to retrieve this unsaved document - I'd suggest using an internet search for more information on this. 

I wish I could help more than this :slight_frown:

  • epaez's avatar
    epaez
    New member | Level 2
    6 years ago

    @Walter thank you for your help! 


     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      No worries epaez - have a wonderful week ahead!

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