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Forum Discussion
threegreens
10 months agoExplorer | Level 3
How can I recover a deleted folder?
I had a folder, Pictures, with all my family photos going back one hundred years. I am 85 and did not understand how Dropbox works so I deleted the folder after being told Dropbox was full. It delete...
Jay
Dropbox Staff
Hi threegreens, thanks for bringing this to our attention.
Are the files visible on the deleted files page on the Dropbox site? Are you able to recover them from there?
This will help me to assist further!
threegreens
10 months agoExplorer | Level 3
Jay, Thanks for replying. No the Deleted Files page shows no files. But Dropbox says it is full.
- Walter10 months agoDropbox Staff
Hey there threegreens - sorry to jump in here, but could you have a look at your Backups page and let us know if you see the files there perhaps?
- threegreens10 months agoExplorer | Level 3
I am afraid there is no Pictures folder in Backups
- Walter10 months agoDropbox Staff
What about your events page then threegreens?
This is the place where all uploads, edits, and deletions are normally logged so it should give you a clue.
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