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debbieb's avatar
debbieb
New member | Level 2
8 years ago

How can I multiselect photos? Which key do I press?

Holding down the shift key no longer works to select multiple photos at one time.  I've also tried the control key.  How can I do this process without having to check each photo individually?

  • Rich's avatar
    Rich
    8 years ago
    You're shift-clicking on the actual check boxes, and not the files themselves, correct? You can no longer click on the files. You have to use the check boxes.

    If shift-clicking on the check box is not working, clear your browser's cache/browsing history and try again, or try another browser.
  • Hey Debbie, if you're referring to photos as seen in the Photos page, then it isn't possible to select multiple photos using the Shift key.

    The functionality is still possible from the normal 'My files' page.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    If you're referring to the Dropbox website, click one check box to the left of a file, then shift-click the next check box.
    • debbieb's avatar
      debbieb
      New member | Level 2

      As I mentioned in my original post, using the shift key does NOT work.  I can still only click on one photo at a time.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        You're shift-clicking on the actual check boxes, and not the files themselves, correct? You can no longer click on the files. You have to use the check boxes.

        If shift-clicking on the check box is not working, clear your browser's cache/browsing history and try again, or try another browser.
  • Gusty600's avatar
    Gusty600
    New member | Level 2

    I’m having the same problem with the iPad app. Is there an easy solution so I can select multiple pictures to share at once? Using shift in isn’t working in file view either. 

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      Hi there Gusty600
       
      Currently, there’s no option to share individual photos/files at the same time. You can share each photo individually or share the folder that they are in. 
       
      However, I also wanted to mention that if you want to select multiple files using the mobile app, you can do so by following the steps below:
      1. Open your mobile app. 
      2. Navigate to Files
      3. Tap on the icon on the top right-hand corner of your screen which looks like a box with a check-mark.
      4. Select the photos you want.
      Let me know if you have any other questions!
      • Upnorthhome's avatar
        Upnorthhome
        New member | Level 2
        I check multiple photos on Iphone select export and it shows up as data no photos

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