We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

msakten's avatar
msakten
Helpful | Level 6
8 months ago

"files stay here for the team" prevents me from moving files from team to personal folder

I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
dropbox business
Error Messages
Organize
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Angela1204j, sorry to hear about that! 

 

I've merged your post under a relevant, similar thread. Feel free to take a look here, and the comments that have been shared from the rest of the Community members, and managers. 

 

Your feedback regarding this has been very valuable and noted, and I will endeavor to make sure your voice is heard.

 

Keep an eye out for an update as Nada, our Community Manager mentioned here. 

 

Thank you!

Angela1204j's avatar
Angela1204j
Helpful | Level 5
7 months ago

Where is the thread?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey Angela1204j, you can find the thread by following this link.

     

    Let us know if you have anything else to ask or add. 

    • msakten's avatar
      msakten
      Helpful | Level 6
      7 months ago

      I'm very relieved (albeit sadly) to see so many people share their frustrations relating to this idiotic 'feature'. As if having to deal with this issue wasn't enough, it was extra infuriating having Dropbox support gaslight me first by suggesting that I was doing something wrong, and then that this was expected and desired behaviour, for my own benefit. 😠

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!