You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

msakten's avatar
msakten
Helpful | Level 6
8 months ago

"files stay here for the team" prevents me from moving files from team to personal folder

I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
dropbox business
Error Messages
Organize
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey msakten - sorry to hear you're having issues with this.

 

Could you walk us through the exact steps you take to do this so that we can make sure we're on the same page?

 

For example, are you navigating your account to do this or are you doing it via the Admin Console?

 

A screenshot of the exact error you're getting would be much appreciated! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!