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kwelsh's avatar
kwelsh
Explorer | Level 3
7 months ago

Files have been added to Dropbox folders, but those folders are empty on my desktop and web.

Files have been added to Dropbox folders, but now those folders are empty on both my desktop and in the web browser.  They do not show up in Deleted files either.  I need help!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    kwelsh wrote:

    Files have been added to Dropbox folders, but now those folders are empty on both my desktop and in the web browser.  They do not show up in Deleted files either.


    What does your Events page show?

    • kwelsh's avatar
      kwelsh
      Explorer | Level 3

      It shows files being deleted by an old user who no longer participates in this group. I called her and she says she hasn't done anything in my Dropbox group for over a year.  I believe her.

  • kwelsh's avatar
    kwelsh
    Explorer | Level 3

    Dropbox.com/events shows files being continuously deleted. I have unlinked every computer but the deletions continue.  Is there a way to stop all activity on my Dropbox account?

      • kwelsh's avatar
        kwelsh
        Explorer | Level 3

        It shows that the deletion happened 3 minutes before I recovered it by a user who hasn't touched this Dropbox account in over a year.

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