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bjs014's avatar
bjs014
New member | Level 2
2 months ago

Files disappeared from Mac and getting an error message when I click on a folder

Hello,  I am having similar issues to this below forum -  https://www.dropboxforum.com/t5/Apps-and-Installations/Impossible-to-access-my-files-documents-downloads-and-desktop-on/td-p/626184   ...
Error Messages
Restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey bjs014 - sorry to hear about this.

 

I'm afraid your screenshots aren't showing up on our end, can you try using the camera icon within your reply box to attach them?

 

As for the missing files, do you see any sign of them in your homepage, the backups page, and/or the events page?

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