You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

zpacsi's avatar
zpacsi
New member | Level 2
2 years ago

File reverted back to the old version.

I worked in an Excel file on the computer and saved it. A few hours later when I opened it again, it reverted back to a 16 day old version. Nobody else accessed it, the file is in use and saved sever...
Edit
Organize
Restore
  • Megan's avatar
    Megan
    2 years ago

    Hi zpacsi, welcome to our Community! 

     

    As a first step, can you check the file's version history and let me know what you find there? 

     

    Another place I'd like for you to check would be the events page. 

     

    Let me know what you find!

zpacsi's avatar
zpacsi
New member | Level 2

hello, I checked it and it shows correctly every save up to 9 October and labels this save as 'Current version'. also this affects only said file. all other ones seemed to be correct. thanks

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Awesome news zpacsi! 

 

If you need anything else, just give us a shout! 😎

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!