You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
2ndMile
2 years agoNew member | Level 2
Duplicated Files Cannot Be Renamed - Ventura 13.4.1
Hello, Since upgrading to Ventura I have noticed several weird bugs with DropBox. The most recent is that I can't rename a duplicated file. Pressing "Enter" gives the "error" chime. Right-cl...
2ndMile
New member | Level 2
It happens when you duplicate or copy/paste a file.
The two ways to duplicate a file on a Mac that I use most often are Command+D (or right-click and select Duplicate). This creates an identical file in the same folder with " copy" appended to the file name. The rename option is missing.
The other way is to Command+C and then Command+V in another folder. This was the method I used for the previous screenshot I posted. The command is missing there as well.
2ndMile
2 years agoNew member | Level 2
Another datapoint.
I can rename the file using the 'mv' command in Terminal BUT I still do not have 'rename' option through Finder.
It has to be a strange permissions issue between DropBox and Finder.
- 2ndMile2 years agoNew member | Level 2
Two more datapoints.
- If I use the 'cp' command to duplicate the file in Terminal, I DO have the rename option through Finder on the newly created file.
- This issue occurs on different file types, not just Excel files.
- 2ndMile2 years agoNew member | Level 2
Sorry... I should put all my observations in one reply.
On the duplicated file that I can not rename, if I right-click on the file, the DropBox "Quick Actions" menu is not in the context menu.
The interesting thing is that the DropBox Quick Actions menu is also missing from the file I created using the 'cp' command above that DOES have the rename option.
🤔
- Jay2 years agoDropbox Staff
There doesn't seem to be any sync icons or Dropbox menus there. Are you sure that the Dropbox desktop application is running and syncing?
If you click the icon in the menu bar, what message do you see on the bottom left?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!