You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Duplicate file structure/incomplete migration?
Folks,
Yes, I'm a newcomer here – because I've been using Dropbox for more than a decade and not had any problems. So that's good! But now I'm here, because the recent "upgrade" seems to have created an issue. It's similar to this one: https://www.dropboxforum.com/t5/Delete-edit-and-organize/Duplicate-files-on-Mac/m-p/654123
I now seem to have two sets of files. One is in the new CloudStorage location. The other, the old Users/myname/ directory. They both have a Desktop subfolder; they both have Documents, etc... but the contents are different. One syncs, the other doesn't. But the one that doesn't sync (the old /myname/ location) is what shows as my desktop. And files were deleted from old Desktop folders that do not now appear in the new CloudStorage location; subfolders that were not empty before the migration are empty now, though still present in the old location without showing up in the new location. It looks like the migration was somehow interrupted, with most files remaining in the old location and not syncing, but some just gone.
The good news is that the "missing" folder contents are still present in Dropbox online. But they are not syncing to either the old or new Mac file structures.
Ideally, of course, there would be one set of data, with subfolders that contained all of the old folders and files. That's not the case. Is there a way to merge the two?
With thanks,
J.J.
It seems you are a victim of the update for "Team Dropbox".
We had this im sept. 2022 and it was a complete mess, we lost 1 day of working in our team and for some tasks it took nearly 3 days ... until we were back to work as usual.
Note that probably your dropbox name will be changed too, so for some time you have 2 Dropboxes up and working at the same time.
Depending in how big your dropbox is, wait until the migration is complete.
Then you can re-arrange your folders like they have been before.
Thanks, Megan! It shows the new CloudStorage location, /Users/myname/Library/CloudStorage/Dropbox-Personal
(And, just to make it more complicated, there appear to be *three* locations for a lot of data. Users/myname/,
/Users/myname/Library/CloudStorage/Dropbox-Personal,
and Users/myname/Library/CloudStorage/Dropbox-Personal/computername
all have Desktop folders with different content, although only the first shows as my computer desktop.)
