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Forum Discussion
meemeemux
2 years agoHelpful | Level 6
Dropbox rewind isn't working properly for Dropbox Plus and above users
hello everyone, I am having an issue, now I know I can restore deleted files and folders but selecting is cumbersome and there is no select all button, I tried to use dropboxes rewind feature but whe...
- 2 years ago
no, it hasn't been resolved, and my subscription expires next month as i decided to unsubscribe due to file conflicts with my devices, online only files are giving my computers trouble, but this doesn't happen on linux, in doing so, in deleted files, I should hopefully be able to see the files in clusters, ie, notes1, and 8 other files, and restore like that, because at the moment they're a complete mess so I can't restore them all at once as I have too many, that's why I wanted to use rewind, while I can rewind an individual folder as stated above, a sub folder isn't ideal since I like to store things in the root of my dropbox rather than in folders unless I am dealing with a type of file, for instance, midi".mid" music files, I wanted to restore them so that I can move them elsewhere on my computer, since I also set up owncloud for files I don't need to have in dropbox, being able to rewind my dropbox back to before I accidentally deleted all my files in one fell swoop would be better, I wish there was an easier way of doing it at time of writing
NB14
Helpful | Level 5
Hi ....
@ Nancy ... Yes 1.2TB in total.
I restored from another backup hence no ticket ... For me when there have been a lot of past data changes over a short time Rewind fails at that point ....
meemeemux
2 years agoHelpful | Level 6
no, it hasn't been resolved, and my subscription expires next month as i decided to unsubscribe due to file conflicts with my devices, online only files are giving my computers trouble, but this doesn't happen on linux, in doing so, in deleted files, I should hopefully be able to see the files in clusters, ie, notes1, and 8 other files, and restore like that, because at the moment they're a complete mess so I can't restore them all at once as I have too many, that's why I wanted to use rewind, while I can rewind an individual folder as stated above, a sub folder isn't ideal since I like to store things in the root of my dropbox rather than in folders unless I am dealing with a type of file, for instance, midi".mid" music files, I wanted to restore them so that I can move them elsewhere on my computer, since I also set up owncloud for files I don't need to have in dropbox, being able to rewind my dropbox back to before I accidentally deleted all my files in one fell swoop would be better, I wish there was an easier way of doing it at time of writing
- Hannah2 years agoDropbox Staff
Thanks, meemeemux for the additional info.
Since you have a subscription, if your deletions are within the restoration window for your plan, you can contact our support team, to request assistance with a rollback of your account.
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