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Forum Discussion
Dropbox no longer uploading photos edited on iPhone?
Literally overnight, Dropbox has stopped uploading any photos that I’ve edited on my iPhone 8. The files just sit there forever stuck in waiting to upload mode. However, when I upload unedited photos...
Thank you for being so kind and patient Valleyofthesun2. :grin:
Good news for all! This version of the Dropbox mobile app should fix it: https://apps.apple.com/us/app/dropbox/id327630330
Let me know.
Fiona
Dropbox Staff
Dropbox StaffHello Sarahmac!.
I am happy to help you upload your edited photos to Dropbox.
I understand that your manual uploads are stuck and I would like to ask you a few things and provide you with a quick fix.
- What are you editing these files with?
- Do you get any error messages? If so, please add a screenshot in your next comment. It would help me a lot to see them.
- Do you have enough storage in your Dropbox account and the mobile device?
- Are you having an issue uploading any file, or is this issue only occurring for specific files? If this is happening to a specific file, do you mind sharing the file type, so I can investigate this further?
- Are you using data or Wifi?
Quick fixes. :tools:
- Switch from Wifi to cellular network or to another Wifi.
- Reinstall the Dropbox mobile app.
[EDIT] Hi alexikc! I understand you might be facing the same manual uploads issue and moved your topic here. Please check out the troubleshooting suggestions offered and the additional info I will need to help you more. Thank you!
Let me know if that helps. Thanks for sharing more info!
Has this issue been resolved. This is an old post but now it’s Jan 2020 and my app still can’t upload my portrait mode pics from my iPhone 11 Pro Max. I only use the app - create a folder and then upload photos by selecting from my camera roll. I do not have my camera automatically syncing or I’d have too many photos in drop box. Is there another solution ? Thank you !
