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Forum Discussion
Dropbox files WILL NOT DELETE! Have no option to Delete!
I have cleared out all data from my DropBox due to failed functions. There remain TWO FILE backups in Dropbox that have no function option connected to them. They will not open! There is no wa...
If that's the case, then most likely they've been deleted, which is why there's no way to access them.
As these are in the recent files section, they will be removed as they get pushed off the list when new files are uploaded/edited or accessed.
I was able to re-establish the uploading of new backups, but the two that should be deleted are still there.
Note from above the APPS folder everything has the (...) menu. The two below it DO NOT and I have found no way to delete them.
Jay
Dropbox Staff
Dropbox StaffNO. The two at the bottom that DO NOT have the (...), don't do anything. They should be deleted, but they won't go away.
The other ones above (newer files) that DO have the (...) can all be manipulated. They are real files.
- Jay
Regarding the files are you able to navigate to them in your file structure as per the previous message?
If you try opening them, do the files open up and preview on the site?
Nope. I can't navigate to them either. They are ghosts. They are there, but there is nothing there. They cannot be clicked on - or if you click on them, it is as if nothing was there.
