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Forum Discussion
Dropbox deactivated my account so I can't access my important stuff
Hey, as the title says they've removed completly my data, and there is not way to reaccess is and also no way to access the support either, what is that like seriously
- Walter
Dropbox Staff
Hey victorlustigx - sorry to hear about this.
I'm not quite sure about the issue you're facing. Could you please provide some additional information or even screenshots so that we can assist further?
Thanks!
Like i said earlier you have deactivated my account, and I tried to reactivate it on my own, somehow I managed to get back into the account but my stuff are completely GONE, I can't lose my stuff from there, had some really important ones
- Walter
How long has it been since you last accessed your Dropbox account victorlustigx?
Were you getting any particular errors when trying to sign in perhaps?
When you say you managed to get it back, did you maybe create a new account instead?
