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Forum Discussion
t84a
3 years agoNew member | Level 2
Deleting files does not free up space
I deleted about half of my files and then permanently deleted them in the "Deleted Files" section. It still says I'm about out of space. Is there something else I need to do?
- 3 years ago
It was my SMS backup program. All solved.
jrbartlettjr
5 months agoExplorer | Level 4
I have deleted >1Mb of files and images BUT the file usage number remains the same. How long must I wait for the file usage to calibrate and show me the correct number??
- jrbartlettjr5 months agoExplorer | Level 4
oops, meant to write >1Gb of files and images deleted.
- jrbartlettjr5 months agoExplorer | Level 4
Note: Just found the space where deleted files are deleted permanently. The file usage number was reduced only a small amount, not relative to the actual amount of file usage I deleted.
- Hannah5 months agoDropbox Staff
Hey jrbartlettjr, thanks for reaching out to us.
What's your used space, if you take a look at the plan tab in your account settings?
Is it possible that you have any shared folders in the account? Shared folders also take up space.
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