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Forum Discussion
Deleting files does not free up space
I deleted about half of my files and then permanently deleted them in the "Deleted Files" section. It still says I'm about out of space. Is there something else I need to do?
It was my SMS backup program. All solved.
Hello
DB says that I've finished the space (70gb used on 9gb !!)
I've emptied the space, disconnected all the accounts, permanently remove deleted files, but it is still warning that the space i exausted (now 67gb over 9gb).
Is there something that I can do to force refresh of checking space usage?
Thanks
- Rich
Super User II
Laus wrote:
Is there something that I can do to force refresh of checking space usage?
Space is reclaimed immediately when files are deleted. No need to permanently delete them. What does your Plan page show for usage? This is the true status of your account. If it shows that you're using 67 GB, then you're still using 67 GB somewhere in your account. Remember that shared folders you're a member of count against your storage as well. The Plan page will show you a breakdown of regular versus shared files.
