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Forum Discussion

Kirsten3's avatar
Kirsten3
New member | Level 2
4 years ago

Deleting computer folders from Dropbox

Hi everybody, I'm having a problem lately with my dropbox account. I have the basic package, so i can only have 2 GB of storage on my dropbox. This is why I only want the files needed on the dr...
Computer Backup
Delete
Desktop
Dropbox Basic
Restore
Sync
  • Lusil's avatar
    Lusil
    4 years ago
    Hello Kirsten3 and jlarch3rr, thanks for checking in with us. 

    It seems like you have computer backup enabled, which adds computer folders (like Documents and Downloads) into your Dropbox folder. 

    In this case, if you don't need it, you can turn it off by following the steps mentioned in this article. 

    During these steps, you'll be give the option to move the files back to where they were originally. 

    Have a look through and let me know how it goes, cheers!
Andrewcat's avatar
Andrewcat
New member | Level 2

There is no "Backups" selection, section, tab anywhere on my Dropbox... 😑

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey Andrewcat, happy Friday!

Would you be able to send me a screenshot of what you see on your end? 

Also, make sure to follow the steps on the Dropbox desktop application and not the website. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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