You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Deleted folders from PC are syncing to the cloud
Hi,
I am a new to dropbox and I have just joined the company that uses it as opposed to shared drives. During the initial setup far too many folders were set to sync with my laptop and I conseq...
Hi Nancy,
Thank for your reply. I have ran out of space on my local drive which is now sorted. And I already restored deleted files on the cloud. The issue I have now is I had to pause syncing to stop deleting files from the web and I am afraid if resume syncing now the app will continue deleting them. So the question is how can I stop the app form doing it?
Kind regards
Hannah
Dropbox Staff
Dropbox StaffHey Brambor, I'm afraid, if you wish to continue using the app, there's no way for it to stop syncing the deletion.
You'll need to unpause it, allow the deletions to sync and then go to our website and restore the files from there.
If this is a Business team, you can do an account rollback with Dropbox Rewind, instead of restoring the files one by one.
Hi Hannah,
Thank you for your reply. Would revoking my access to dropbox by administrator and removal of the app and then reinstallation of the app work?
Kind regards
- Nancy
Hi again, Brambor! Out of curiosity, can you find the files you removed from the desktop app in your computer’s Recycle bin/Trash? If yes, you can try moving them back to your local Dropbox folder, while the app’s syncing is still paused, and then resume syncing again and wait till they sync to your web account.
Otherwise, you can log out of the Dropbox app on your computer, delete the local copy of your Dropbox folder, restore all of your files online, and then log back in to the app and let it create a new copy of the Dropbox folder with all of your content. If you just reinstall the app, and it detects there's missing content from your Dropbox folder, these files will still be removed from your www.dropbox.com.
Hannah's suggestion above should work just as well, though. There are many ways you can go about this.
Hi Nancy,
Restoring files on PC was out of scope as some were too large for a bin and deleted permanently. Allowing for the app to finish deleting was out the question too as this is a shared resource and too many users would be affected. However, removal of the app seems to work.
Thanks a lot.
