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Forum Discussion

NL73's avatar
NL73
Explorer | Level 4
6 months ago

Deleted files from shared folder

Hi, I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone Is there any chance to get them back? The files are nowhere to be found
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  • Mark's avatar
    Mark
    6 months ago

    No, I'm afraid not. 

    Every person in the share has the same rights to it - i.e. they can add/edit/delete things. 

     

    The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still have them. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
NL73 wrote:
I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone

What does your Events page show for that folder? Are you the owner of the folder? If not, ask the owner of the folder if they're able to recover the files, either from Deleted Files or the Events page.

  • NL73's avatar
    NL73
    Explorer | Level 4
    6 months ago
    I'm the owner. I can see on the events page that they were deleted but I can't recover them. The deleted files are completely empty
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      How long ago were they deleted NL73 ? If you are a free user you can only recover for 30 days. 

      • NL73's avatar
        NL73
        Explorer | Level 4
        6 months ago
        Unfortunately it seem to happened more than 30 days ago in the mid of April. So there is no chance even when I wasn't the one deleting the files?

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