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Forum Discussion
Cropping or color adjusting JPGs using Dropbox results in them turning upside down!
I took photos on my Android, uploaded them to Dropbox, and they all looked fine, correctly oriented. I then decided to crop some of them and adjust the color on a few (some things are worth waiting ...
As you can see in my response, as far as I can see, I am using Dropbox as my editor.
My exact editing steps: open jpg -- select crop -- move crop bars to my desire -- click save, bottom left -- click save, replace original in the upper left OR click to save copy -- and/or I
open jpg -- Enhance color correct -- click save click save, bottom left -- click save, replace original in the upper left OR click to save copy
NOTE: this is happening in the recent folder I uploaded. I went back to an old folder from 2019 and edited a couple photos and this DID NOT happen. The terrible thing about this is that once they turn themselves down, I CANNOT get them to go back right-side up.
Jay
Dropbox Staff
Dropbox StaffWe're not experiencing this behavior on our files. Could you try moving one of those files out of the folder to edit it in another folder on your Dropbox account, to see if this issue is repeated on that file?
No luck. Same result. Here is what I did: I took one jpg and moved it to an empty sub-folder of the folder I am dealing with. Same result.
And just now I uploaded (from my Android Samsung) a couple photos that I took this morning in my house and into the new folder I created this morning. Same thing. They were fine when I had them on the phone (one portrait and one landscape) and uploaded them. Once I edited them withing Dropbox they turned themselves upside down. Here is one of the two.
- Jay
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running?
