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Forum Discussion
Can't un-exclude directories with `dropbox.py exclude remove <directory>` on Ubuntu 20.04.2
I have a Linux machine (running Ubuntu 20.04.2 LTS, "Focal Fossa") upon which I am running a "headless" Dropbox daemon as per here: https://www.dropbox.com/install-linux
The Dropbox daemon is u...
I got fed up waiting for anything to come of this thread and contacted Dropbox support (which maybe I should have done all along... I thought they monitored the forums). This will probably get resolved sooner if more of us contact support: https://www.dropbox.com/support/email
Update from support: Lucky us! We're low priority!
October 14, 2021, 10:12 AM PDT:
We have received a word back from the engineers and they have informed that this is a known issue which is currently being investigated by their team.
It has been set to low priority from the team so it may take a while for it to be fixed. We apologise for any inconvenience.
It's literally the only thing I can observe that is broken! Otherwise, Dropbox is working as expected. Now I'm sure there's other fish to fry, but how does something that is so obvious get pushed to "low priority"? It's like driving w/ a flat tire...sure you'll get from A to B but boy would it be better if you had a new stereo system!
Funny - I was just last week wondering how I had managed to setup the selective sync on one of my Linux machines without using the exclusion list. As the list was empty, I was assuming it was not in use.
Now I hit the problem on another machine as well. The main problem is that this also seems to make it impossible to remove folders form the exclusion lists.
I'm a bit surprised this kind of regression is labeled as "low priority". This file syncing stuff is kind of key feature of the product. Re-installation etc. are not a cool workaround when you have some hundreds of thousands of files.
Very frustrating. I have paid for many years.
