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Forum Discussion
Garryx
2 years agoExplorer | Level 3
Can't delete my Dropbox Backup
Hi,
I have a Backup set up for a PC that no longer exists. I cannot delete the backup. The help says to login, goto settings-security tab, select the device to log it out, so the backup can be dele...
Garryx
Explorer | Level 3
Here is in my Windows file manager, in my DropBox. The, let's call it a whatisthat for arguments sake as I don't know what to call it, that appears in my DropBox folder, it is not shown here because I have right-clicked on it to delete it, it disappears, I get this pop-up message that says I can't delete the 'backup' or whatisthat. After I click OK button, the what is that returns
Below is a screenshot from dropBox, using the link you named 'this page' where you say there are no backups.
I believe you, it is not a backup, call it whatever you like, I would like to know how to delete it.
marcelltab
13 days agoExplorer | Level 3
I can't delete my Backup either...so, I can't use my free version of Dropbox because it's over size the limit.
- Walter13 days agoDropbox Staff
Hey marcelltab - sorry to hear about this.
Can you clarify if you're getting any particular error when trying to delete your backup from the backups page?
- marcelltab12 days agoExplorer | Level 3
No errors. It just say that the file is deleted and then the files just there.
After all that, I go back the the 1st screen. The file is still there.
- Nancy11 days agoDropbox Staff
marcelltab, I can see this was posted two days ago. Are those files still there?
If yes, can you clarify the current syncing status of your Dropbox app?
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