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Forum Discussion
Can't delete my Dropbox Backup
Hi,
I have a Backup set up for a PC that no longer exists. I cannot delete the backup. The help says to login, goto settings-security tab, select the device to log it out, so the backup can be dele...
That's funny.
What is My PC (Akai) ?
What is My PC (Akai) ?
Nancy
Dropbox Staff
Dropbox StaffHi from me as well, Garryx!
The “PC” folder that you mention should contain your backed up folders.
Is it possible that “Akai” was the name of your previous device that had been backed up?
- Yes, it is a device that no longer exists. Supposedly I can log in to drop box, select that device, and log it out. Problem is it is not in my list of devices, cannot log it out, cannot delete the backup.
Dropbox solution is to pay them to report their bug.- Megan
Hi Garryx, could I send you an email, in order for us to have a closer look into this, and hopefully resolve your issue?
Let me know more!
- Hi Megan,
Sure you can email me. The link in Jay's response shows a backup which I would like to delete called PC (Akai), what would you like know or me to try?
Garry
