We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Island S.'s avatar
Island S.
New member | Level 1
10 years ago

Cannot Delete Folder in Dropbox

I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
Delete
Sync
  • poussard M.'s avatar
    poussard M.
    7 years ago

    This is what you do to fix this.  Go to your settings, security, security checkup, move through the questions to the devices listed.  Logout of all devices (computers, smartphones).  Then go to a browser, access your dropbox account, delete folders.  They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.

Bill D.13's avatar
Bill D.13
New member | Level 1
10 years ago

Need this fixed! When??

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!