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Forum Discussion
kviavattine
4 years agoHelpful | Level 5
Cannot delete DropBox Folder in Public Folder on Mac
How can I delete the Dropbox folder on my Mac. User-Public- Dropbox
I cannot delete this folder (there is no option to move to trash when I right-click), and I can't drag it to trash.
- 4 years agoHi kviavattine, is the public folder a smart folder in Finder, or a normal folder?
Are you certain this is the official Dropbox folder, and not the Mac-specific Drop Box folder?
Hannah
4 years agoDropbox Staff
Hi kviavattine, welcome aboard our Community!
The Dropbox folder becomes a simple folder on your computer and stops syncing to your account after you sign out of the Dropbox application on the computer.
This will also prevent any unwanted deletions, since if you sign out, your Dropbox files are still safe on our website.
Can you try to sign out first and then to delete the Dropbox folder to see if that works?
Cheers!
The Dropbox folder becomes a simple folder on your computer and stops syncing to your account after you sign out of the Dropbox application on the computer.
This will also prevent any unwanted deletions, since if you sign out, your Dropbox files are still safe on our website.
Can you try to sign out first and then to delete the Dropbox folder to see if that works?
Cheers!
- kviavattine4 years agoHelpful | Level 5
I tried what you suggested and it didn't work for me.
- Jay4 years agoDropbox StaffHi kviavattine, is the public folder a smart folder in Finder, or a normal folder?
Are you certain this is the official Dropbox folder, and not the Mac-specific Drop Box folder?- kviavattine4 years agoHelpful | Level 5
Perhaps it is a Mac-Specific Drop Box Folder. Does that mean it is native to my Mac and has nothing to do with Drop box here?
- Jay4 years agoDropbox StaffIt seems to be that way, the only common thing is the name, since their folder should be called 'Drop Box', with a space in it.
Have you checked the article to see if you can disable it, or make any changes to that folder via the Mac OS itself?
- kviavattine4 years agoHelpful | Level 5
I actually think you may be right. Well, I would really appreciate if you could assist with disabling. I deleted it within the file sharing system preferences as the article suggested but it's still there.
- Jay4 years agoDropbox StaffI wouldn't know the steps myself, or be able to advise on this matter, since it is an Apple feature, not a Dropbox feature.
You can try researching more about public folders on their site, or contact them directly for further assistance.
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