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New member | Level 1

2 months ago

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Can you permanently delete a file in a shared folder without getting the owner to help?

I accidently dropped a file (moved it) into a shared Dropbox folder. I don't own this shared folder. So I subsequently deleted that file from the shared folder because this file has sensitive infor...

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Shared Folders

Mark
2 months ago
If you go to the folder in question, click on 'Show Deleted Items' and then see if you can permanently delete it from there. Usually the owner of the file can delete unless there have been restrictions applied via admin.

ezwxbrief

New member | Level 1

2 months ago

It is likely (but uncertain) that the shared folder belongs to a team plan. Events page is below with the two events showing. The file was accidentally added at 5:02 PM and subsequently deleted at 9:10 PM.

Megan

Dropbox Staff

2 months ago

Amazing news ezwxbrief! 🙃

If you need anything else, we'll be one post away.

About Delete, edit, and organize

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help?","id":"message:821629","revisionNum":3,"repliesCount":6,"author":{"__ref":"User:user:1902117"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:821629"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:821629"},"body@stripHtml({\"truncateLength\":200})":" I accidently dropped a file (moved it) into a shared Dropbox folder. I don't own this shared folder. So I subsequently deleted that file from the shared folder because this file has sensitive infor...","body@stringLength":"560","rawBody":"

I accidently dropped a file (moved it) into a shared Dropbox folder. I don't own this shared folder. So I subsequently deleted that file from the shared folder because this file has sensitive information that the admin should not see. But when I go to permanently delete that file, it says I need the admin of the shared folder to help. Is there a way to delete this file permanently without having the admin help? I am afraid if I ask for help, the admin may choose to undelete the file and view it.

","kudosSumWeight":0,"postTime":"2025-02-10T07:38:37.386-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Delete","text":"Delete","time":"2020-04-16T05:31:32.857-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Permissions","text":"Permissions","time":"2022-07-26T01:46:15.468-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Shared Folders","text":"Shared Folders","time":"2018-07-19T16:11:47.984-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:821629_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":303},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:821629":{"__typename":"Conversation","id":"conversation:821629","solved":true,"topic":{"__ref":"ForumTopicMessage:message:821629"},"lastPostingActivityTime":"2025-02-21T01:29:42.038-08:00","lastPostTime":"2025-02-21T01:29:42.038-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:821629":{"__typename":"ModerationData","id":"moderation_data:821629","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:821629_3":{"__typename":"Revision","id":"revision:821629_3","lastEditTime":"2025-02-10T08:35:53.700-08:00"},"ForumReplyMessage:message:821670":{"__typename":"ForumReplyMessage","id":"message:821670","conversation":{"__ref":"Conversation:conversation:821629"},"author":{"__ref":"User:user:1148275"},"revisionNum":1,"uid":821670,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"subject":"Re: Can you permanently delete a file in a shared folder without getting the owner to help?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:821670"},"parent":{"__ref":"ForumReplyMessage:message:821656"},"body":"

Amazing news ezwxbrief! 🙃

If you need anything else, we'll be one post away.

","body@stringLength":"388","rawBody":"

Amazing news ! 🙃

If you need anything else, we'll be one post away.

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If you go to the folder in question, click on 'Show Deleted Items' and then see if you can permanently delete it from there. Usually the owner of the file can delete unless there have been restrictions applied via admin.

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