We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

nicDUS's avatar
nicDUS
Explorer | Level 3
12 months ago

Automation for renaming files doesn't work

I set up Dropbox automation to "When files are added to [main folder], Then rename them to [YYYY-MM-DD - example filename.pdf]".  Then, I tried dragging multiple files from my computer into the folde...
automations
Organize
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey nicDUS - sorry to hear about this.

 

Can you please navigate to the folder and try the upload button from inside the folder directly and let me know if you get the same results?

 

If you do, can you try creating a new automated folder and let me know if the issue persists there as well?

 

Thanks!

  • nicDUS's avatar
    nicDUS
    Explorer | Level 3
    12 months ago
    a moment ago
    I forgot to put that in my first post. I did try dragging and dropping as well as using the upload button. And I tried 3 new folders with the same exact automation settings. None worked.
      • nicDUS's avatar
        nicDUS
        Explorer | Level 3
        12 months ago
        I tried this and it has had no effect. I removed automation from the 3 folders, and then added it back with the same settings. But there's no difference. It does not change the file names.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!